A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2024 - 20:34 CDT
Identified
We have continued to see issues with pulling data from QuickBooks Online. Intuit has not provided a fix at this time, so we are working on our side to see if we can address the issue with a patch.
Posted Oct 23, 2024 - 16:15 CDT
Monitoring
We have a fix in place and are monitoring the results.
Posted Oct 20, 2024 - 08:33 CDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 19, 2024 - 13:55 CDT
Identified
We are currently experiencing issues with syncing data from QuickBooks Online (QBO) due to a recent change in their system that affects how their XML content is encoded. This is preventing our system from receiving data during the sync process.
Unfortunately, this issue cannot be resolved on our end, and we are awaiting a fix from QBO’s development team. We have escalated this issue and will provide updates as soon as we have more information.